Privacy Policy
Last modified: June 2026
Introduction
Vero AI, Inc. (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website and in email, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any third party, including through any application or content that may link to or be accessible from the Website.
Please read this policy carefully. By interacting with our website and explicitly consenting where required by law, you agree to the practices described in this policy.
Information We Collect About You
We collect several types of information from and about users of our website, including:
Identifiers: Name, postal address, e-mail address, telephone number, or other similar identifiers (“personal information”).
Internet/Network Activity: Your IP address, operating system, browser type, equipment used to access our website, and usage/traffic details.
Correspondence: Records and copies of your correspondence (including email addresses), if you contact us.
User Contributions: Your responses to surveys that we might ask you to complete for research purposes.
How We Collect Information
We collect this information:
Directly from you when you provide it to us by filling in forms on our website or reporting a problem.
Automatically as you navigate through the site, using cookies, web beacons, and other tracking technologies. Note: For users in the EU, UK, and Canada, non-essential automatic data collection only occurs with your prior, explicit consent.
From third parties, for example, our business partners
How We Use Your Information & Lawful Bases
Under the GDPR and PIPEDA, we must have a valid lawful basis to process your data. We use information that we collect about you or that you provide to us:
To present our website and its contents to you (Lawful Basis: Legitimate Interest / Contractual Necessity).
To provide you with information, products, or services that you request from us (Lawful Basis: Contractual Necessity).
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection (Lawful Basis: Contractual Necessity).
To improve our website and deliver a customized service by estimating audience size, storing preferences, and recognizing returning users (Lawful Basis: Consent).
For any other purpose with your consent (Lawful Basis: Consent).
5. Disclosure and "Sharing/Selling" of Your Information
We do not sell, rent, or trade your personal information to any third party for monetary compensation. However, under US state laws (like the CCPA/CPRA), using third-party tracking technologies for targeted advertising may be considered "sharing" personal information.
We may disclose aggregated information about our users without restriction. We may disclose personal information to:
Service Providers: Contractors and third parties we use to support our business who are bound by contractual obligations to keep personal information confidential.
Business Transfers: A buyer or successor in the event of a merger, divestiture, restructuring, or sale of Company’s assets.
Legal Obligations: To comply with any court order, law, or legal process, or to protect the rights, property, or safety of the Company, our customers, or others.
6. International Data Transfers
Vero AI, Inc. is headquartered in the United States. If you are accessing our Website from the European Economic Area (EEA), UK, or Canada, your data will be transferred to, stored, and processed in the US. We ensure appropriate safeguards are in place for these transfers, such as executing Standard Contractual Clauses (SCCs) approved by the European Commission or relying on the EU-US Data Privacy Framework.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Automatically collected statistical data is routinely purged, while account and contract records are kept for the duration of our business relationship plus any legally required statute of limitations.
8. Your Privacy Rights
Depending on your jurisdiction, you possess specific rights regarding your personal information:
A. US State Rights (California, Virginia, Colorado, etc.)
Right to Know/Access: You have the right to request what categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request the deletion of your personal information.
Right to Correct: You may request correction of inaccurate data we hold about you.
Right to Opt-Out of Sharing: You may opt out of the processing of your data for targeted advertising by using our cookie banner or contacting us.
B. European Union (GDPR) and UK Rights
Right to Access, Rectification, and Erasure: You can request copies of your data, corrections to it, or its complete deletion (the "right to be forgotten").
Right to Restrict or Object to Processing: You can object to our reliance on legitimate interests or withdraw your consent at any time.
Right to Data Portability: You can request your data in a structured, commonly used format.
Right to Complain: You have the right to lodge a complaint with your local Data Protection Authority.
C. Canadian Rights (PIPEDA)
Right to Meaningful Consent: We will not collect or process your data via tracking technologies without your explicit opt-in.
Right to Access and Challenge: You have the right to access your information and challenge its accuracy and completeness.
To exercise any of these rights, please use the contact information provided at the end of this policy.
9. Cookies and Tracking Technologies
The technologies we use for automatic data collection may include Cookies, Flash Cookies, and Web Beacons.
Essential Cookies: Deployed automatically to ensure the Website functions.
Non-Essential/Tracking Cookies: We will only place non-essential cookies on your hard drive with your explicit, prior consent via our Cookie Preferences banner. You may adjust your consent or refuse browser cookies by activating the appropriate setting on your browser or our cookie banner.
10. Children Under the Age of 13
Our website is not intended for children under 13 years of age, and no one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. (Note: In certain EU jurisdictions, this age requirement applies to children under 16).
11. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active email address for you.
12. Contact Information
To ask questions, comment about this privacy policy, exercise your privacy rights, or contact our Data Protection Officer (DPO), please contact us at: Email: info@vero-ai.com